Return and Refund Policy

Thank you for subscribing to Always First. We offer digital news content, including but not limited to, articles, reports, and newsletters. Due to the nature of digital content, we have outlined our Return and Refund Policy as follows:

Subscription Cancellations

• Trial Period: If your subscription began with a free trial period, you can cancel at any time during this period to avoid being charged. To cancel, please contact our customer service team at least 24 hours before the trial period ends.
• Monthly Subscriptions: You may cancel your monthly subscription at any time. Upon cancellation, you will continue to have access until the end of your current billing period. We do not provide refunds or credits for any partial-month subscription periods.
• Annual Subscriptions: For annual subscriptions, you may cancel within 14 days of the subscription start date for a full refund. After 14 days, if you choose to cancel your subscription, you will have access until the end of your billing cycle, and no refund will be issued. The processing time for initiating the refund will be 3 to 7 business days from the date of cancellation request.

Single Purchases

• For single purchases of digital content, including special reports or access to specific content, we do not offer any refunds once the order is completed and access to the content has been granted.

Exceptional Circumstances

• We understand that exceptional circumstances may occur. If you believe a special consideration should be given to your situation, please submit a detailed explanation to our customer support team for review. Decisions on refunds in such cases are at the sole discretion of Always First and will be communicated directly to you.

How to Request a Refund

• To request a refund, please contact our customer support team with your subscription details and the reason for the request. All refund requests must be made within the time frames stated above, as applicable.

Changes to Our Return and Refund Policy

• Always First reserves the right to modify this Return and Refund Policy at any time. Any changes or clarifications will take effect immediately upon their posting on the website. Please revisit this policy periodically to ensure you are aware of any changes.

Contact Us

• If you have any questions or concerns about our Return and Refund Policy, please contact us at [email protected]

This Return and Refund Policy was last updated on 03-02-2024