IndiGo Airlines faced a significant system-wide slowdown on Saturday, causing widespread disruptions in flight operations across the country. The outage, which occurred around 12:30 p.m., affected the airline’s website and booking systems, leading to delays in check-ins, longer queues at airports, and flight disruptions.
System Slowdown Affects Operations Nationwide
IndiGo, which operates over 2,000 flights daily, including international routes, has warned passengers to brace for delays as the system outage has slowed down processes like ticket bookings and check-ins. The issue has left many passengers stranded or waiting for extended periods at airports, unable to complete their bookings or board their flights.
Extended Delays and Passenger Frustration
Passengers at various airports have reported long waiting times and extended delays, leading to frustration as airport queues grew longer. With the website and booking systems down, many passengers were left unable to make new bookings, further complicating the situation. IndiGo has advised travelers to arrive at airports earlier than usual to accommodate the delays caused by the system issues.
IndiGo’s Response to the Outage
In response to the disruption, IndiGo issued a statement acknowledging the technical difficulties, saying, “We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system.” The airline emphasized that its airport staff is working diligently to manage the situation and assist passengers.
IndiGo assured passengers that they are working to resolve the issue as quickly as possible. “We regret the inconvenience caused and appreciate your patience during this time,” the airline added in its advisory.
Impact on Flight Operations
The outage is expected to affect several flights throughout the day, with passengers being urged to check flight statuses and give themselves extra time at the airport. IndiGo’s ground staff continues to assist passengers during this disruption, while the technical team works to restore normalcy.
Conclusion
IndiGo’s system outage has caused widespread disruptions, affecting passengers nationwide. The airline is working to resolve the technical issue and has advised passengers to prepare for delays. As the situation develops, travelers are encouraged to stay updated and allow extra time for airport processes.
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